privacy policy

Privacy Policy

Repos recognizes the importance of maintaining the privacy of the information belonging to you. This Policy sets out details of how we treat user information we collect on (the “Website”). The Website is owned and operated by Repos Energy Private Limited , a private limited company registered under the provisions of the [Indian] Companies Act 2013 having its registered office at 103, Kumar Vaastu, Range Hills Road, Bhosalenagar, Pune, Maharashtra 411020].

By visiting and/or using the Website, you agree to the terms of this Privacy Policy and it shall be deemed that you have read in full, accepted and agreed to the terms herein. Repos reserves the right to modify the terms contained in this Privacy Policy at any time by posting such modifications on the Website. The modified Privacy Policy would be effective from the date of modification that is posted by Repos on the Website. If you do not agree to any term that is contained in this Privacy Policy, please immediately cease your use of the Website.

This Privacy Policy is issued pursuant to the provisions that are contained in (a) Section 43A of the Information Technology Act, 2000; (b) Regulation 4 of the Information Technology ((Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011; and (c) Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.

Information that is collected by Repos on the Website shall be used by Repos only for the purpose of providing the Services, and such information shall not be used, sold, transferred or rented in a manner that is not set out in this Privacy Policy.

Information that is collected by Repos:

1. Name

2. Email address

3. Mobile/Phone number/s

4. Address (residential/commercial)

5. Location details

6. IP address

7. Browser details

In providing the various services that are available on the Website (the “Services”), Repos may have to collect certain personal information from you. This information would, inter alia, include the following:

Information may be collected in several ways:

Active collection: This refers to the information that is actively provided by you while registering on the Website, while placing an order for the procurement of the Product and so on etc.

Passive Collection: This refers to the information that is gathered by Repos using tracking tools like Google Analytics, Google Webmaster, browser cookies etc. for collecting information about your usage of our website. This information may be used by Repos for internal research to understand User demographics, interests and behaviour with a view to improving the functionality of the Website. This information may include the URL of the website that you visited just before visiting the Website or which one you go to after visiting the Website, your computer browser information, and your IP address.

While Repos does not actively collect any information from persons who visit the Website, but do not register themselves on it or avail of the Services, certain portions of this Privacy Policy would be applicable to such visitors as well.

Use of your personal information by Repos:

To contact you: The contact information you provide would be used by Repos to contact you for the confirmation of an order or for any other Service.

To improve the quality of the Services: Repos might use your information to improve the functionality of the Services and to ensure that its quality is maintained / bettered.

For security purposes: Repos might use the information provided by you on the Website to protect our company, our customers, or our websites.

For marketing purposes: Repos might send you information about special promotions or offers. Repos might also notify you of new or improved features on the Website.

Transactional communications: Repos may also contact you by way of emails or SMSs to confirm an order, confirm the payment of Charges etc.

Repos shall use your information only in a manner that is permitted by applicable law.

Sharing of information by Repos with third-parties:

Service Providers: Repos shall share your information with persons who Repos has contracted with for assistance with performing the Services such as payment processors or transactional message processors.

Compliance with law: Repos might share your information to respond to a court order or subpoena. Repos may share your information if a government agency or investigatory body requests Repos to do so.

Mergers and Acquisitions: If Repos sells its business or hives of a portion of the same to a new entity, your personal information that is available on the Website may be transferred to the new entity.


Please note that neither Repos nor any of its employees would have access to the password that relates to your User account on the Website. You shall be solely responsible for protecting your login credentials to the Website, and Repos shall not be liable in any manner for unauthorised use of your login credentials. You shall be liable to Repos for any loss suffered by Repos as a result of unauthorised use of your login credentials. In the event of any misuse or suspected misuse of the same, please notify Repos at [email protected] .

While Repos shall seek to implement the best market practices and security policies for the protection of your personal information, it shall not be liable for theft or loss of data due to unauthorized access to the User’s electronic devices.

Cookies: A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you grant the permission, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Repos uses traffic log cookies to identify which pages are being used. This helps Repos analyze data about web page traffic and improve the functioning of the Website. This information is used by Repos only for statistical analysis and then the data is removed from the system. Please note that Repos does not have any control over the cookies that are placed by third party links on the Website. Repos does not represent to you that such third party websites have their own Privacy Policies or that the information that is provided by you to them would be secure.


If you click on one of the links to third party websites that may be available on the Website, you may be taken to websites that Repos does not control. This Privacy Policy does not apply to the privacy practices of those websites.

Repos shall not be liable for the misuse of your personal information by third party websites.


If a User has any questions or grievances regarding the Website, the contents thereof or the Services, the User may reach out to customer support at email address [email protected] (the “Grievance Officer”). The Grievance Officer shall address any complaint or grievance that is raised.


Force Majeure. Repos shall not responsible for any cessation, interruption or delay in the performance of its obligations hereunder due to earthquake, flood, fire, storm, natural disaster, act of God, war, terrorism, armed conflict, labor strike, lockout, or boycott. Repos may at any time, in its sole discretion and without advance notice to you, cease operation of the Website and the provision of the Services.

No Waiver. A delay or failure by Repos to exercise or enforce any right or provision of this Privacy Policy will not constitute a waiver of such right or provision.

Notices: All notices given to a User by Repos or by a User to Repos or another User shall be in writing and in the English language. Such notice shall be sent by e-mail or mailed by a prepaid internationally-recognized courier service to the intended recipient at the address set out below, or any changed address that is notified by either Party:

Notice to Repos:

Repos Energy India Private Limited, 103, Kumar Vaastu, Range Hills Road, Bhosalenagar, Pune, Maharashtra, 411020

Email: [email protected]

Notice to User:

At the email address provided by you at the time of registration on the Website.

Governing Law; Jurisdiction. This Privacy Policy is governed by the provisions of Indian law, including but not limited to the following:

1. the Indian Contract Act, 1872;

2. the (Indian) Information Technology Act, 2000;

3. the (Indian) Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011; and

4. the (Indian) Information Technology (Intermediaries Guidelines) Rules, 2011.

This Website originates from the State of Maharashtra in India. This Privacy Policy will be governed by the laws that are applicable in the State of Maharashtra. By using this Website, you consent to the jurisdiction and venue of the courts located in Maharashtra, India in connection with any action, suit, proceeding or claim arising under or by reason of this Privacy Policy.