Repos recognizes the importance of maintaining the privacy of the information belonging to you. This Policy sets out details of how we treat user information we collect on www.reposenergy.com (the “Website”). The Website is owned and operated by Repos Energy Private Limited , a private limited company registered under the provisions of the [Indian] Companies Act 2013 having its registered office at 103, Kumar Vaastu, Range Hills Road, Bhosalenagar, Pune, Maharashtra 411020].
Information that is collected by Repos:
2. Email address
3. Mobile/Phone number/s
4. Address (residential/commercial)
5. Location details
6. IP address
7. Browser details
In providing the various services that are available on the Website (the “Services”), Repos may have to collect certain personal information from you. This information would, inter alia, include the following:
Contact information: Repos may collect your name, email, mobile number, postal address, IP address etc.
Other information: While you use the Website, Repos may collect information about your IP address and the browser you are using.
You acknowledge and agree that any and all information that is provided by you on the Website is provided by you voluntarily and at your own risk. While Repos would make all efforts to ensure the safety and security of the information provided for you, it shall not be responsible for any loss or theft of data. Please note that any information that is provided by you may be retained by Repos for (i) providing the Services; and (ii) for meeting its obligations under applicable law. Even if you delete your User account on Website, Repos may have to retain the information provided by you for a short period of time until the same can be removed from its servers, and for compliance with its obligations under law (if any).
You shall be responsible for the accuracy of the information provided to Repos for the use of the Website and the Services. If there is any mistake in or change to the personal information provided by you for the use of Website, you shall immediately notify Repos at [email protected] You shall be solely liable for the consequences of providing incomplete, inaccurate or incorrect information on the Website. Where Repos has reasons to believe that the information provided by you on the Website in incorrect or incomplete, Repos may restrict you from using the Website by disabling your User Account.
If you want to discontinue the use of the Website, please notify Repos at [email protected] Once you discontinue the use of the Website, Repos shall retain the personal information provided by you on the Website for such time period as may be mandated by applicable law.
Information may be collected in several ways:
Active collection: This refers to the information that is actively provided by you while registering on the Website, while placing an order for the procurement of the Product and so on etc.
Passive Collection: This refers to the information that is gathered by Repos using tracking tools like Google Analytics, Google Webmaster, browser cookies etc. for collecting information about your usage of our website. This information may be used by Repos for internal research to understand User demographics, interests and behaviour with a view to improving the functionality of the Website. This information may include the URL of the website that you visited just before visiting the Website or which one you go to after visiting the Website, your computer browser information, and your IP address.
Use of your personal information by Repos:
To contact you: The contact information you provide would be used by Repos to contact you for the confirmation of an order or for any other Service.
To improve the quality of the Services: Repos might use your information to improve the functionality of the Services and to ensure that its quality is maintained / bettered.
For security purposes: Repos might use the information provided by you on the Website to protect our company, our customers, or our websites.
For marketing purposes: Repos might send you information about special promotions or offers. Repos might also notify you of new or improved features on the Website.
Transactional communications: Repos may also contact you by way of emails or SMSs to confirm an order, confirm the payment of Charges etc.
Repos shall use your information only in a manner that is permitted by applicable law.
Sharing of information by Repos with third-parties:
Service Providers: Repos shall share your information with persons who Repos has contracted with for assistance with performing the Services such as payment processors or transactional message processors.
Compliance with law: Repos might share your information to respond to a court order or subpoena. Repos may share your information if a government agency or investigatory body requests Repos to do so.
Mergers and Acquisitions: If Repos sells its business or hives of a portion of the same to a new entity, your personal information that is available on the Website may be transferred to the new entity.
SECURITY OF YOUR INFORMATION:
Please note that neither Repos nor any of its employees would have access to the password that relates to your User account on the Website. You shall be solely responsible for protecting your login credentials to the Website, and Repos shall not be liable in any manner for unauthorised use of your login credentials. You shall be liable to Repos for any loss suffered by Repos as a result of unauthorised use of your login credentials. In the event of any misuse or suspected misuse of the same, please notify Repos at [email protected] .
While Repos shall seek to implement the best market practices and security policies for the protection of your personal information, it shall not be liable for theft or loss of data due to unauthorized access to the User’s electronic devices.
Cookies: A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you grant the permission, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Repos uses traffic log cookies to identify which pages are being used. This helps Repos analyze data about web page traffic and improve the functioning of the Website. This information is used by Repos only for statistical analysis and then the data is removed from the system. Please note that Repos does not have any control over the cookies that are placed by third party links on the Website. Repos does not represent to you that such third party websites have their own Privacy Policies or that the information that is provided by you to them would be secure.
THIRD PARTY SITES
Repos shall not be liable for the misuse of your personal information by third party websites.
REDRESSAL OF GRIEVANCES
If a User has any questions or grievances regarding the Website, the contents thereof or the Services, the User may reach out to customer support at email address [email protected] (the “Grievance Officer”). The Grievance Officer shall address any complaint or grievance that is raised.
Force Majeure. Repos shall not responsible for any cessation, interruption or delay in the performance of its obligations hereunder due to earthquake, flood, fire, storm, natural disaster, act of God, war, terrorism, armed conflict, labor strike, lockout, or boycott. Repos may at any time, in its sole discretion and without advance notice to you, cease operation of the Website and the provision of the Services.
Notices: All notices given to a User by Repos or by a User to Repos or another User shall be in writing and in the English language. Such notice shall be sent by e-mail or mailed by a prepaid internationally-recognized courier service to the intended recipient at the address set out below, or any changed address that is notified by either Party:
Notice to Repos:
Repos Energy India Private Limited, 103, Kumar Vaastu, Range Hills Road, Bhosalenagar, Pune, Maharashtra, 411020
Email: [email protected]
Notice to User:
At the email address provided by you at the time of registration on the Website.
1. the Indian Contract Act, 1872;
2. the (Indian) Information Technology Act, 2000;
3. the (Indian) Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011; and
4. the (Indian) Information Technology (Intermediaries Guidelines) Rules, 2011.